Diversions in place for all bus services that use Constitution Avenue in the City from Monday 1 December. Find out more.
NXTBUS is the real time passenger information system for ACTION Buses.
NXTBUS tracks the location of your bus so you can find out when the next bus departs, wherever you are. NXTBUS can tell you if your bus has a bike rack, if it is 'easy access' and if a service has been delayed or cancelled.
NXTBUS looks 90 minutes ahead with real time information updated every 30 seconds.
Use the search bar to look up departure times by bus stop ID, route or location. Results will be provided for the next 90 minutes.
Live times are shown in minutes, counting down until the bus departs if your bus is easy access and/or has a bike rack.
NXTBUS real time information is accessible via desktop computer, laptop, tablet or smartphone.
You can also search the interactive map for stop information. Note: If you hover over a stop, the Stop ID will be shown. Search information is displayed to the left of the map.
All parts of the NXTBUS webpage are compatible with screen readers excluding the interactive map.
The search function allows you to search by bus stop ID, route or location. Location data is taken from the ACTION data system, which is different to Google maps. This means you can't search by street number or suburb.
Having trouble finding your stop? Check out our find your Bus Stop ID application
The NXTBUS webpage does not replace the functions of Google Transit journey planner or ACTION timetables.
You will soon be able to subscribe to information regarding a specific route or bus stop ID for email or SMS updates.
SMS to 0432 13 17 10
*Standard SMS charges apply.
Other SMS symbols
Your reply may also include one or more of the following symbols:
W = Wheelchair accessible/easy access
B = Bike rack (this is only when a bus is fitted with a bike rack, it is unable to detect if the bike rack is full or not)
* = When a bus is delayed.
All ACTION buses are equipped with NXTBUS technology including a screen at the front of the bus and voice announcements that give you next stop and route information.
Braille and embossed bus stop plates have been installed at 100 selected bus stops to assist vision impaired commuters.
LED display screens
Look out for the display screens and on-demand audio announcements at all bus stations and selected major stops.
The screens display next bus information including route, destination, platform number, if the bus is equipped with a bike rack and/or is wheelchair accessible.
Live times are shown in minutes, counting down until the bus departs.
There are also push button on-demand audio announcements.
At the completion of the NXTBUS project, LED display screens will be located at all bus stations as well as the following major stops:
Note: Screens are not yet operational at Westfield Belconnen Bus Station, Barton or ANU locations.
ACTION touch screen information kiosks are now available at Westfield Belconnen (inside, near Max Brenner, City, Tuggeranong and Woden bus stations, allowing you to search NXTBUS online as well as a selection of ACTION information.
Call 13 17 10 and speak to an operator who can provide you with real time route and/or stop information.
Every bus stop across the ACT has a unique four digit 'bus stop ID'. Bus stop ID's are listed on the blue and yellow signage at every bus stop in the ACT (including bus stations).
NXTBUS promotes accessible public transport in the following ways:
Q: How often is NXTBUS information updated?
A: NXTBUS uses GPS to track the location of buses. Location data is sent to a central system, which then transmits this data in real time. NXTBUS looks 90 minutes into the future with information updated every 30 seconds.
Q: I used the NXTBUS SMS/online service but my bus still didn't arrive?
A: Your service may have become delayed or been cancelled after you last SMSed or checked the webpage. Please check again for the next available service. In the coming months ACTION staff will be able to utilise NXTBUS to notify you of when a service has been cancelled or delayed.
Q: I am having trouble locating my stop by typing in the location name
A: Sometimes our stop location data may be entered into the system by landmark (e.g. Albert Hall instead of its physical location e.g. Commonwealth Avenue) we are working hard to rectify these descriptions however this takes time. This is why it is easier to remember your bus stop ID whenever possible.
Q: What if I don't know my bus stop ID?
Q: Can I use NXTBUS to plan my journey?
A: No, NXTBUS is best used to quickly look up when your next bus is due to depart. A handy tip is to save your most used bus stop ID's in your mobile phone or in the favourites section of NXTBUS online.
Q: How do I report a problem with NXTBUS?
A: Please direct all feedback via our Contact Us page or call 13 17 10.
For more information about NXTBUS contact 13 17 10.