ACTION Buses > From Monday 3 December 2007, bike ‘n ride commuters will travel for FREE on ACTION buses

Home > From Monday 3 December 2007, bike ‘n ride commuters will travel for FREE on ACTION buses.

ACTION Intertown Series buses are equipped with bike racks

Bike racks are dedicated to the Intertown Series 300. Passengers may use bike racks on other routes if available, and claim free travel. However ACTION does not guarantee bike racks on routes other than the 300 series.
Depending on operational requirements at times some buses on the Intertown route may not be fitted with bike racks
Each bike rack can hold two bikes and each bike can be loaded or unloaded without affecting each other.
Bikes are held firmly in place by spring-loaded clamps. Bikes do not touch each other or the bus, assuring safe, secure transport.
The racks are designed to accommodate two-wheel, single seat bikes. Bike flags, baskets and baby seats are not allowed as they restrict the drivers’ visibility. Motorised cycles, tandems, tricycles, children’s bikes, bikes with baby seats or baskets are not permitted.
Children age 13 and under must have an adult with them to put the bike in the rack.

ACTION Bike Rack Rules

Bike wheel size must be 22 inches (55 cm) or larger.
All loose items (e.g. water bottles, bags, bike pumps, helmets) must be taken off the bike before placing it on the rack.
Bikes are not to be locked on racks.
Cyclists - Racks are available on a first come first served basis with a maximum of 2 Bikes per bus. No queue jumping please.
For safety reasons the bus driver is not required to assist with the use of the bike rack and should remain seated in the cabin while the passenger is loading or unloading their bicycle. The bus driver is not required to determine whether or not an auxiliary attachment is securely fitted to the bike, therefore baby seats, baskets front or back, flags or loose fitting items are not permitted.
If bike rack is full, ACTION is under no obligation to provide free travel or allow a bike inside the bus.

Safety

Cyclists - always make eye contact with the driver when using ACTION bike racks.
Always stay visible to the driver.
Be aware of the traffic around you.
Always load and unload your bike from the bus-stop side of the road.

The Fine Print

Depending on operational requirements at times some buses on the Intertown route may not be fitted with bike racks.
ACTION accepts no responsibility for bikes that are lost, stolen, damaged, or left on bike racks.
Customers use ACTION bike racks at their own risk.

Bike Rack Limitations

Single rider, two-wheel bikes with a wheel size of 22 inches (55 cm) or larger, suitable for road bikes, hybrid bikes and mountain bikes.
The maximum width of the spring-loaded arm is 3 inches (7.5cm). Bikes with front guards or tyres wider than 3 inches (7.5 cm), front mounted horizontal racks or front mounted baskets will not fit.
Bike handlebars cannot extend more than 42 inches (107 cm) from the front of the bus.
The bike racks are designed to accommodate two-wheel single seat bikes. Motorised cycles, tandems, tricycles, children’s bikes and bikes with baby seats or baskets are not permitted.

Frequently Asked Questions

Can I ride on ACTION Buses for free with my Bike?
Yes, from Monday 3 December, commuters travelling with their bikes can ride for free if space on the rack is available.
Can I ride for free with my Bike if there is no room available on the rack?
No. Bikes are not permitted on ACTION buses; therefore if the bike rack is full, you can either wait for the next bus or secure your bike at the bus stop and pay as a travelling commuter.
What size bike can I put on the bike racks?
The bike racks are designed for bikes that have a minimum wheel size of 22 inches (55 cm) or larger. Motorised cycles, tandems, tricycles, children’s bikes and bikes with baby seats and baskets are not permitted.
I arrive at a bus stop and there are already two people with bikes waiting, do we all get free travel?
No. The bike racks only have the capacity to carry two bikes at any one time. ACTION operates under a first in first served basis. No queue jumping please.
I arrived at my bus stop which is not an Intertown route, but there is a bike rack at the front of the bus. Can I use the bike rack and is it still free?
Yes, if there is a rack on the bus, you may use it and claim free travel. Passengers may use bike racks on other routes if available, however ACTION does not guarantee bike racks on routes other than the 300 series.
Can I claim free travel during peak times?
Yes. The bike n ride free travel is available at all times during ACTION’s operational hours.

Further Questions

If you have any questions, please contact ACTION’s Call Centre on 13 17 10 or email action@act.gov.au

Page last updated: Friday April 2008