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Accessible Travel

On this Page:
" " Invitation to a Consultative Workshop " " Options to Access Information
" " Hearing Impaired Passengers " " About ACTION Easy Access Buses
" " Visually Impaired Passengers  

Invitation to a Consultative Workshop

Accessible public Transport

Presented by Maunsell, Access Audits Australia and the Department of Territory and Municipal Services.

A consultative workshop PDF (PDF 176Kb) for people with disabilities, carers, families and friends is being held to provide an opportunity for input into the update of the 2004 – 2007 Action Plan for Accessible Public Transport in the ACT.

Options to Access Information

  • ACTION is committed to making its information and services accessible to as many people as possible.
  • If you have difficulty reading an ACTION standard printed document and would like to receive the publication in an alternative format such as large print, braille or audio please telephone 13 17 10.
  • If English is not your first language and you require the translating and interpreting service please telephone 13 14 50.
  • If you are deaf or hearing impaired and require the TTY typewriter service please telephone ACTION on (02) 6207 7689.

ACTION Easy Access Buses

ACTION now has easy access buses for people with reduced mobility. "Easy access" means there are no steps, so getting into and out of the bus is easier for everyone.

ACTION's bus fleet includes 99 easy access buses. Each of these buses is equipped with an extendable ramp, a wide front entrance, and space in the bus to accommodate wheelchairs or prams.

Hearing Impaired Passengers

We have a teletype (TTY) service for the hearing impaired in our Customer Service Centre. Please call (02) 6207 7689.

Visually Impaired Passengers

For the visually impaired ACTION provides:

  • bus interchanges and frequently used bus stops with tactile paving
  • free travel for visually impaired passengers and their attendant

Contact ACTION for details, by phone on 13 17 10 (02 6207 7611 outside the ACT) or use the contact form.

ACTION also allows guide dogs on our buses.